Effective Date: [16-10-2024]

Welcome to Tripping Heights. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.trippingheights.com , which provides tour and travel services in Srinagar, Kashmir. Please read this policy carefully. By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide better services to you and improve your experience with us. The types of information we may collect include:

A. Personal Information

• Name, email address, phone number, and other contact details.
• Payment information (processed securely through third-party payment gateways).
• Travel preferences, dates, and other booking-related details.

B. Non-Personal Information

• Browser type, operating system, and device information.
• IP address and usage data, such as pages viewed and time spent on our Website.
• Cookies and similar tracking technologies (refer to our Cookie Policy).

2. How We Use Your Information

We use the information we collect for the following purposes:

1. To Provide Services

• Processing bookings, reservations, and payments.
• Personalizing your travel experience.

1. To Communicate with You

• Sending booking confirmations and travel-related updates.
• Responding to your inquiries and providing customer support.

1. For Marketing

• Sending promotional offers, newsletters, and updates, subject to your preferences.
• Analyzing trends and customer preferences for improving services.

1. To Improve Our Website

• Enhancing user experience through analytics.
• Diagnosing technical issues and maintaining security.

3. Sharing Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

• With Service Providers: To facilitate bookings (e.g., hotels, transportation services) or process payments.
• As Required by Law: To comply with legal obligations, court orders, or government requests.
• In Case of Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. Please notify us immediately if you suspect any unauthorized use of your information.

5. Your Rights

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal data.
• Object to or restrict the processing of your data.
• Withdraw consent for marketing communications at any time.
• File a complaint with a data protection authority.

To exercise your rights, contact us at contact@trippingheights.com

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their policies before sharing your information.

7. Cookies and Tracking

We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the effective date. We encourage you to review this Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Tripping Heights
Email: contact@trippingheights.com
Phone: +91 9906284282
Address: Nowgam, Bye Pass, Wanabal, Srinagar, Jammu & Kashmir – 190015

This Privacy Policy ensures transparency and trust as you explore the beauty of Srinagar and Kashmir with us. Thank you for choosing Tripping Heights!